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Frequently
Asked Questions
Please visit our helpful menu options in the Lefthand column
of your web browser to find answers to many commonly asked
questions. You may find some answers here to questions that
are not addressed in those categories. You will find answers
to questions about:
Registration
Questions
If someone I know
wants to register, but doesn't have internet access, can I
do it for him?
Yes. Exodus policy
allows you to register others for the conference. However,
you will become responsible for ensuring that the person(s)
you register receive(s) all confirmation materials and correspondence
that we send out via email. Further, all delegates must be
familiar with and in agreement with the Code of Conduct and
will be required to sign the liability release when they check
in on campus.
Is there a conference
brochure available?
To request
a brochure send us an email
with your name and address to mail one to.
What if I want
to register for the conference, but will be arriving a day(s)
late?
Please see our Daily Registration
option for information on this. You will
need to check in the same as other delegates, and visit our
on-site Conference office once you arrive.
Will
Exodus help me in finding a roommate to help
me cut the costs of staying there?
See details
abou this on the Housing
website.
My
spouse and/or children are coming to the conference. How do
I make arrangements for this?
For
any family members staying with delegates on campus, to attend
any of the conference, they must be registered for the day
of events they would like to attend. Please see our Registration
Info page.
I
am interested in helping promote the conference. What can
I do?
You can
request brochures from our office. The brochures are designed
so that you can use them as a poster alone or paired with
two that have the full conference information. This can be
displayed (with permission from the location owner) in churches,
community places, ministries, etc. You can also request additional
copies to distribute to people. Web banners are available,
as well as some print-quality graphics. Check here
for more details.
What are important Deadlines that I need to be aware
of?
All registrations,
applications and other forms provide detailed information
about important deadlines and due dates. Here are some
of the important deadlines to note: (Note: the
applications override the dates here in case there is a discrepency)
March 31– Early Bird discount ends
May 9 – Assistance Applications due
May 15– Special Needs Request Deadline
May 15 – Full Refund for Registration Cancellation Ends
May 30– Volunteer Applications Due
May 31– Exhibitor Applications Due
June 9 - Final Deadline for Cancellations with partial money
back
June 15– Conference Registration Deadline (received)
Site Amenities
What if I have
special needs?
Special needs
can be noted during the registration process. Please click
here for this information.
Will Exodus
or Indiana Wesleyan University help provide childcare during
the conference?
There
is NO childcare available for the delegates planning to attend
the Exodus Freedom Conference. These arrangements must be
made by the individual if desired.
Will
Exodus help provide transportation from the airport to the conference site?
Visit the Location & Transportation
page for helpful information.
Don't see your question answered here?
First review the information pages linked on the left menu.
If you still can not find the answers to your questions, please
send us an e-mail
about anything regarding the conference, and you might see
it posted sometime on this conference site.
Technical Problems
Technical Problems we CAN address:
If you have problems linking to one of our webpages, if the
pages will not load, or if you are having problems downloading
any of the documents, this is a problem we may be able to
address.
[We may not be able to address error messages
related with your network connection or the computer software
(Netscape, Explorer, Windows, Outlook, etc)]
Please record any error messages you receive
and WHEN you receive them (what part in the
process) when contacting us. This will help us better
serve you. If you are having difficulties
and you would like our help, we would be happy to walk you
through it. We may be able to complete the registration here
from our office, or send you a hard copy of
our registration form that you could fill out by hand and
submit to us. You may try these several steps first to see
if it might alleviate the problem.
Things to Try:
- Check to be sure all text boxes with
Red Text on that page are filled
in.
- Check your information again to VERIFY that you have
entered the correct information.
- If the form does not seem to save your entered
data, you may need to empty out your files called
“Cookies.” Check the help menu in
your web-browser (Explorer, Netscape, etc) for instructions
on clearing out these files, which may solve your problem.
- Sometimes we may be addressing a technical issue, or
one of our service providers may be updating information.
Sometimes waiting 30 minutes or an hour and re-trying can
take care of any difficulties.
- If you have access to another computer, you can try using
the "continue registration" feature on our Registration
page.
Problems downloading conference materials online?
First of all, please determine whether or not you have the
correct application viewer. All of our forms are provided
in downloadable PDF format, to be read by Acrobat Reader or
a similar program. If you need the software to download, you
can visit the Adobe
website.
If you are still having difficulty, we can send you the file
either in hard copy by mail, by fax or by email attachment
so that you can have the requested materials. |
